24 HOUR CANCELLATION POLICY
In order to accommodate all clients and schedules there is a 24 hour cancellation on all services. Please contact the studio at least 24 hours before your session/class in order to avoid being charged.
SOCK POLICY
Please wear socks for your session or class. (Grippy socks are now available for purchase!)
CELL PHONES
Please silence or turn off your cell phone if you bring it into the studio. Remember, this is your time and our community’s time, dedicated to giving yourself an hour for you and your well-being without distractions.
CLASS PACK EXPIRATION DATES
Our packages of 10 with any service have a 90-DAY EXPIRATION from the date of purchase.
SCHEDULING WITH AN INSTRUCTOR
Because there can be a waitlist for certain instructors schedules, when you’ve been offered availability, we can hold those times for a maximum of 24 hours and no more before they’re offered to the next client.
DUETS AND CANCELLATIONS
If your duet partner does not give us 24 hours advanced notice, they are still charged and you pay the duet rate for the session.
Alternatively, if one of you gives us more than 24 hours advance notice, the other has the option to do a private at the studio’s private rate.